FAQ's


Q: When did Coolstub launch? 

A: July 2018 

Q: How long will it take to receive my product?

A: Shipping times vary according to product. T-shirts, coasters, mugs, and pillows generally ship within 2-4 days. Premium canvas art ships within 3 days. Imported custom made watches are shipped within 5-9 business days and will take an additional 5-7 days to arrive to their destination.

 

 

Q: Where are Coolstub products printed?

A: Our products are printed and manufactured in numerous locations depending on the product ordered. Your product may be produced and shipped from Los Angeles, California, Riverside, California, Charlotte, North Carolina, London, UK, or East Asia. We sometimes use additional vendors in additional cities during times of high-volume sales. Please contact us with any questions. All products are designed in the United States.

 

Q: What is your refund policy?

A: We will issue replacements for damaged or defective products. No refunds after 30 days. Please contact us as soon as possible so we can help you.

 

Q: How do I get in contact with Coolstub™?

A. Contact us here.